GAIN SECONDS TO SAVE MORE LIVES

RESILIENT AND ALWAYS AVAILABLE TECHNOLOGY

DETECT, PREVENT, RESPOND

Secured Data and Information

CYBERSECURITY, MANAGED AND SUPPORT SERVICES

SAVING SECONDS MEANS SAVING LIVES.

When lives are at risk, downtime is not an option. Whether you manage daily routines or major disasters, your technology infrastructure must always be ready and fail-safe. Managing networks, devices, software, video and security can be complex, so having the support of experts to keep you focused on your mission, not the technology, is a great alternative.

FOCUS ON YOUR MISSION AND WE
WILL SUPPORT YOU WITH TECHNOLOGY

Just knowing that there are dedicated people monitoring the system to get a baseline of what the regular traffic is and to be able to detect when spikes occur to take action, definitely allows me to relax a little bit and focus on what I need to focus on, which is our people, rather than the technology.

Gary Bell
Emergency Planning Director
Waukesha Country

According to reports from specialized cybersecurity entities,

in 2022

Cyberattacks grew by

in Latin America and the Caribbean

This means that the region suffered

billion

cyberattack attempts

It is estimated that by 2025, global cybercrime will cost

billion

annually

With these enormous numbers, it must become an immediate priority to protect against vulnerabilities in cyberspace that jeopardize daily operations harming the nation’s critical infrastructure and security, especially when its mission is to safeguard the integrity of people and prevent the commission of offenses.

Become part
of the PSTA

More information here

Are you ready?

CYBERSECURITY

WORK LOCALLY WITH EXPERTS

EXPERTS IN CYBERSECURITY SERVICES

We are specialists in monitoring and mitigating patches for LMR infrastructures and now, with our leading expert subsidiaries, we provide comprehensive personalized cybersecurity services from infrastructure to processes, with more than 200 dedicated professionals.

Leader in managed security services and consulting.
Leader in training, FedRAMP, penetration testing and third-party evaluation.

READ THE BROCHURE

IDENTIFY, ASSESS AND MANAGE CYBERSECURITY RISKS

PREVENT YOUR ORGANIZATION FROM BECOMING A CYBERCRIME STATISTIC

The volume, sophistication and effectiveness of cyber threats has been increasing, so it is a must to prepare with a comprehensive and automated security approach to prevent, detect and mitigate these risks.

To prevent, detect and mitigate threats, see Risk Advisory Services.

MOST FREQUENT CYBERATTACKS ON PUBLIC SAFETY

READ THE FULL REPORT HERE

Telephone Denial of Service (TDoS) in PSAP

Malware and Ransomware Connecting Other Devices to LMR

Data Leakage or Botnets in Video Security Systems

DETECT, CONTAIN AND REMOVE THREATS FASTER

GET READY WITH A MANAGED SECURITY MONITORING PLATFORM

Gain an advantage against cybercriminals by monitoring your entire operation that make it possible to recognize and respond, preventing small threats from becoming big problems.

READ THE WHITE PAPER

READ THE SOLUTION BRIEF

Protect your mission-critical systems and the rest of your operation with
a comprehensive 24 x 7 solution.

KEEP YOUR SYSTEMS UP TO DATE TO AVOID RISKS

UPDATE YOUR SYSTEMS REMOTELY AND LOCALLY WITH THE SECURITY UPDATE SERVICE (SUS).

Routine software updates and patches are one of the best ways to protect a system against the potential impacts of cyber threats such as malware, phishing malicious code, botnets, and unauthorized users.

LEARN ABOUT THE SYSTEM
UPDATE SERVICE (SUS)

READ THE DATA SHEET (SUS)

The Cyber Emergency Unit of the Department of Homeland Security of the United States of America says that 85% of attacks can be prevented through the routine application of security patches.

ASSESS THE EFFECTIVENESS OF ITS TECHNICAL CONTROLS, POLICIES AND PROCEDURES

DISCOVER SYSTEM VULNERABILITIES WITH PENETRATION TESTING

Better known as “pen testing” or ethical hacking, they simulate the thought processes and actions of an external or internal malicious actor to gain unauthorized access to systems or to extract sensitive information.

LEARN ABOUT PENETRATION
TESTING SERVICES

Internal Feedback

Replicate to an internal threat or a compromised user

External Feedback

Replicate external threats to find vulnerabilities

Wireless Rating

Find unauthorized and unsecured devices

DEVELOP YOUR CYBERSECURITY SKILLS

TRAIN YOUR TEAMS IN CYBERSECURITY THROUGH THE LEARNING EXPERIENCE PORTAL (LXP)

Adopting new technologies and capabilities throughout your ecosystem is everyone’s responsibility and requires continuous education and training according to the needs of your institution.

LEARN ABOUT CYBERSECURITY TRAINING SERVICES

According to reports from research agencies specialized in

innovation and technology

Cloud, network, storage and professional services are expected to grow by 2023

in Latin America and the Caribbean.

Emerging digital technologies such as artificial intelligence, machine learning, automation and robotics are expected to grow

in the region.

And that by 2027, investment in managed services will grow by

This means that technology plays a very important role in the countries. But technology management can become extremely complex, especially when your duty is to successfully accomplish your missions to protect citizens, without worrying about failures in the technological infrastructure.

Do you know how we can help?

MANAGED AND SUPPORT SERVICES

STAY FOCUSED ON YOUR MISSION AND BUSINESS CONTINUITY

LET US HELP YOU ACHIEVE LONG-TERM BUSINESS CONTINUITY IN THE HANDS OF EXPERTS

Transfer the operational risks of your ASTRO (P25) and DIMETRA (TETRA) radio communication systems and allow them to be managed by our experienced network engineers dedicated to supporting and managing the ever-changing complexities you face, so you can focus on what matters most: your mission.

LEARN ABOUT MANAGED SERVICES

LEARN ABOUT THE NETWORK
MONITORING SERVICE

GET THE SERVICE BEST SUITED TO YOUR NEEDS

ENSURE COMPLEX NETWORK PROBLEMS ARE RESOLVED AS SOON AS POSSIBLE

Our Managed and Monitoring Services include a wide range of capabilities that allow you to ensure availability, responsiveness and resiliency in critical components. Each package provides a higher level of support.

PREMIER SERVICES

Motorola Solutions is fully responsible for guaranteed performance and assured results 24 hours a day, 7 days a week, 365 days a year.

LEARN ABOUT PREMIER SERVICES

Here are some of the benefits

Security
Network Monitoring
Security Monitoring (MDR)
Remote Security Update Service (SUS)* Only ASTRO (P25), coming soon for DIMETRA (TETRA)
Service Level Agreement (SLA) for System Recovery
Field Personnel for Complete System Operation
My View Portal
7 x 24 Technical Support
Managed LMR Network Services
Cybersecurity Risk Advisory

ADVANCED SERVICES

Get swift response to network problems from qualified technicians who analyze, diagnose, and routinely maintain your network.

LEARN ABOUT ADVANCED SERVICES

Here are some of the benefits

Security
Network Monitoring
Local Security Update Service (SUS)
Service Level Agreement (SLA) for System Recovery
Field Personnel for Complete System Operation
My View Portal
7 x 24 Technical Support
Managed LMR Network Services

IMPROVE YOUR EXPERIENCE

System Update Service (SUS) ASTRO (P25) AND DIMETRA (TETRA)

A cost-effective method to protect your investment in the future and mitigate the risks of technology obsolescence.

Long Term Maintenance Services

Our consultants work closely with you to conduct regular system evaluations and establish a communications cadence that keeps you well informed about upcoming lifecycle changes and recommended strategies.

EXTEND THE LIFE OF YOUR SYSTEMS WITH FIXED AND PREDICTABLE COSTS

PROTECT YOUR INVESTMENT AND GET HELP AND SUPPORT IN THE EVENT OF AN UNEXPECTED FAILURE

For you tasked with managing essential operations, it is vital to ensure the best performance of your systems. Efficient and cost-effective management of an ever-evolving technology ecosystem is complex and requires the right set of expertise and tools.

LEARN OUR SERVICE PORTFOLIO

ITIL FRAMEWORK

We work under the theoretical framework of good practices, focused on the provision of technological services for the management of incident problems in telecommunications networks.

LEARN ABOUT SUPPORT SERVICES AND LOCATE REPAIR AND MAINTENANCE CENTERS

SUPPORT AND SERVICE CENTERS

Our Support and Service Centers have an extensive network of highly specialized engineers to solve technical problems remotely or locally, from radios, LMR infrastructure, LMR applications and video cameras with industry-standardized processes for recording, monitoring, scaling and reporting technical service issues.

LOCAL PROFESSIONALS

Local experts in your country provide the personalized attention you deserve through a team coordinated by a Customer Service Manager and Field Engineers and Technicians.

LEARN THE DETAILS

HELP DESK

Our Technical Support Center assists you in your language 365 days a year, 7 x 24 to resolve any problems with your radio communication systems.

NETWORK OPERATION CENTER (NOC)

Our dedicated experts manage and optimize mission-critical communications system performance around the world from 5 locations operating 24 hours a day, 7 days a week, 365 days a year.

WATCH THE VIDEO