When lives are at risk, downtime is not an option. Whether you manage daily routines or major disasters, your technology infrastructure must always be ready and fail-safe. Managing networks, devices, software, video and security can be complex, so having the support of experts to keep you focused on your mission, not the technology, is a great alternative.
Just knowing that there are dedicated people monitoring the system to get a baseline of what the regular traffic is and to be able to detect when spikes occur to take action, definitely allows me to relax a little bit and focus on what I need to focus on, which is our people, rather than the technology.
Emergency Planning Director
Here are some of the benefits
- Network Monitoring
- Security Monitoring (MDR)
- Remote Security Update Service (SUS)* Only ASTRO (P25), coming soon for DIMETRA (TETRA)
- Service Level Agreement (SLA) for System Recovery
- Field Personnel for Complete System Operation
- My View Portal
- 7 x 24 Technical Support
- Managed LMR Network Services
- Cybersecurity Risk Advisory