INCIDENT AWARENESS
EMERGENCY CALL MANAGEMENT
The VESTA 911 emergency call management software intelligently assigns the emergency call to the available operator in the Emergency Call Center. The operator attends the call and investigates it in order to understand the situation.
Statistic details with VESTA® 9-1-1 Heads-Up Display
Do you need real-time statistic details on the activity of the answering points? (PSAP)
Automatic report Generation with VESTA® Analytics
Do you require the generation of automatic reports that provide information on the
performance of your call center?
Learn more about the Future of Artificial Intelligence in the PSAP
How can technology help the operators when making decisions?
COMPUTER AIDED DISPATCH (CAD)
The operator of the Emergency call Center has identified that the incident requires to be
attended by the Computer Aided Dispatch (CAD).
INCIDENT MANAGEMENT
COMPUTER AIDED DISPATCH (CAD)
The Emergency Call Center has transferred an incident requiring immediate follow-up to the
Dispatch Center . The Dispatcher must optimize the real-time collection, correlation and
distribution of crucial information in order to make better decisions.
ENRICH YOUR CAD EXPERIENCE INTEGRATING SOLUTIONS FOR THE EMERGENCY CALL CENTER.
Integrate Call Management into the Dispatch Center (CAD)
Activate integrated call control in your answering points (PSAP)
Respond the Emergency Calls from any place
Respond the Emergency Calls from any place with a mobile solution at the moment of
the facts
FIELD AGENTS AND CAD
Collaboration between CAD and field agents is essential to keep everyone safe and improve response.
Access to records with PREMIERONE® RECORDS
Access to criminal records.
Get information quicker with PREMIERONE® MOBILE
Access to real-time information with a mobile APP.
Integrate Radio Communications and PREMIERONE® CAD
Locate on field agents in the map.
Optimize the Data of your Geographical Information System (GIS)
Optimize the Data of your Geographical Information System (GIS) to validate
addresses, optimize route times.
Infrastructure Always Available
Avoid the interruption of your operations with the help of a technical support expert, software updates and hardware repairs.
Take a quick look at some of the benefits of COMMANDCENTRAL AWARE
-Integrate other systems in order to work with one single interface.
-Locate events.
-Locate and organize devices and units.
-Obtain precise data to improve tactical decisions.
-See and trace boundaries of properties, reference points, buildings, plant blueprints and location of assets.
-Monitor traffic and alerts for meteorological events.
-Activate or de-activate infrastructure.
-Manage video cameras.
-Locate events.
-Locate and organize devices and units.
-Obtain precise data to improve tactical decisions.
-See and trace boundaries of properties, reference points, buildings, plant blueprints and location of assets.
-Monitor traffic and alerts for meteorological events.
-Activate or de-activate infrastructure.
-Manage video cameras.
On Site or Remote Drone Control
Exchange on site drone control or remotely from anywhere in the world.
Manage the City with IoT Connectivity
- Community Safety and Alerting
- Water and Wastewater Treatment
- Traffic and City Lights
Integrate Video and Artificial Intelligence
Integrate video and manage cameras from other platforms such as AVIGILON, PELCO, VIGILANT and other systems. Use artificial intelligence to improve response time. Visit the REAL TIME EVIDENCE and VIDEO SECURITY AND ANALYTICS sections.
POST-INCIDENT RESOLUTION
RECORDS MANAGEMENT
Access to case files to review the collected information during an incident.
COMMANDCENTRAL AWARE archives and records the contents of the incidents.
- Information about the incident, the evolution and the actions applied during the situation.
- Date and time of communications.
- Sender and receiver.
- Source of the information.
- Actual content of the information.
- Predictable effects and facts of the situation.
- Instructions / Observations.
- Identification of victims.
- Information on damage and affected areas.
