CONOCIMIENTO DEL INCIDENTE
EMERGENCY CALL MANAGEMENT
The VESTA 911 emergency call management software intelligently assigns the emergency call to the available operator in the Emergency Call Center. The operator attends the call and investigates it in order to understand the situation.
COMPUTER AIDED DISPATCH (CAD)
The operator of the Emergency call Center has identified that the incident requires to be
attended by the Computer Aided Dispatch (CAD).
MANEJO DEL INCIDENTE
COMPUTER AIDED DISPATCH (CAD)
The Emergency Call Center has transferred an incident requiring immediate follow-up to the
Dispatch Center . The Dispatcher must optimize the real-time collection, correlation and
distribution of crucial information in order to make better decisions.
ENRICH YOUR CAD EXPERIENCE INTEGRATING SOLUTIONS FOR THE EMERGENCY CALL CENTER.
Integrate Call Management into the Dispatch Center (CAD)
Activate integrated call control in your answering points (PSAP)
Respond the Emergency Calls from any place
Respond the Emergency Calls from any place with a mobile solution at the moment of
the facts
